Privacy Policy - Innovation Club
Last Updated: 02/2025
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use the services of the Innovation Club, operated by Innovation Cleaning Services LLC.
Information We Collect
When you sign up for the Innovation Club and use our services, we may collect the following information:
Personal Information:
- Full name
- Email address
- Phone number
- Residential address (for service provision)
Payment Information:
- Credit/debit card details (processed by a secure payment provider)
- Transaction history
Technical Information:
- IP address
- Information about the device used to access our website (browser, operating system, etc.)
- Cookies and browsing data
Other Information:
- Preferences and feedback on services
- Data provided in surveys, forms, or interactions with our support team
How We Use Your Information
We use the information collected to:
- Process your subscription and manage your Innovation Club account.
- Schedule, provide, and improve our cleaning services and partner offerings.
- Communicate updates, promotions, and news about the Innovation Club.
- Provide customer support and address inquiries or complaints.
- Ensure the security and functionality of the website.
- Comply with legal and regulatory requirements.
Sharing Your Information
We value your privacy and will never sell your personal information to third parties. However, we may share your data in the following circumstances:
Service Partners:
SunRun, Car Wash Mobile, Pet Grooming: To enable you to take advantage of benefits offered
by our partners, we will share essential information (e.g., name and address) for service provision.
Payment Providers:
We use third-party services to securely process payments. These providers have limited access
to your financial data and adhere to strict security standards (PCI DSS).
Legal Obligations:
We may share information when required by law, court order, or regulation.
Mergers or Acquisitions:
In the event of a merger, acquisition, or asset sale, your data may be transferred to the new owners, provided the terms of this Privacy Policy are upheld.
Cookies and Tracking
Our website uses cookies to:
- Improve user experience.
- Monitor website traffic and performance.
- Personalize advertisements and offers.
You can adjust your cookie settings in your browser. However, disabling cookies may limit some website functionalities.
Data Security
We implement strict measures to protect your information, including:
- SSL encryption to secure data transmitted on our website.
- Restricting access to information to authorized personnel only.
- Secure data storage on protected servers.
Despite our efforts, no system is completely secure. If you suspect any misuse of your information, please contact us immediately.
Data Retention
We retain your information as long as necessary to:
- Fulfill the purposes described in this policy.
- Meet legal or regulatory requirements.
- Resolve disputes or complaints.
You can request the deletion of your data at any time, subject to legal obligations.
Your Rights
You have the right to:
- Access: Request a copy of the information we collect.
- Correct: Update or correct inaccurate personal data.
- Delete: Request the deletion of your personal information.
- Opt-Out: Choose not to receive marketing communications.
To exercise your rights, contact us at: [email protected]
Policy for Children
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children. If we discover that we have received information from a child without parental consent, we will take steps to delete the data.
Changes to the Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting. We recommend reviewing this policy periodically.
Contact
If you have any questions or concerns about this Privacy Policy or the use of your data, please contact us
Innovation Cleaning Services LLC
📧 Email: [email protected]
📍 Address: 570 El Camino Real 150/353 - Redwood City - California - 94063
📞 Phone: 415 240 2850
